To ensure the health and safety of our staff and supply chain, please anticipate longer fulfillment, returns processing, and support response times.
All orders are typically shipped within 3 - 5 business days.
However, due to high volume during peak times along with global shipping delays due to COVID-19, your order could be delayed. If you'd like to check the status of your order, please log in to your account here.
We are working as hard as possible to ensure your order ships and arrives on time.
Once your returned is delivered to our warehouse, it can take 7-10 business days for your store credit to be processed and appear in your account. However, returns processing can be severely delayed due to COVID-19 challenges.
Should there be no further update after 10 business days, please contact us for further assistance from our support team.
We're working hard to respond to all inquiries within a timely manner. However, please note that response times can be delayed during peak times. We ask all customers to submit one tickets in regards to their inquiry.
Please contact us for further assistance from our support team.