My gift card / store credit isn't working. What do I do? January 22, 2021 22:22 Updated If your gift card or store credit isn't working properly during checkout, please contact us with the code that was provided to you so that we can further assist you. Related articles When will my return be processed? How can I check my order status? Flagship Stores / Hours What payment methods do you accept? How do I return my international order?